The service team at Advanced Financial Software, Ltd. Co. continues to work 7 days a week to promptly service your most urgent needs. We thank you for your continued business and understand the need to merge offices in these uncertain times. This is a reminder of our post merge service fee 80-20 rule: There will
Just a friendly reminder that our weekend service hours continue to be available from 8:30am to 3:30pm, Saturday and Sunday, on a reduced staff basis. . We will quickly address urgent or critical issues, examples: 1. Issues opening for business. 2. Issues related to end of day (EOD). 3. Issues related to unable to service your
If your store is looking to improve collection flow, we have become aware of Discover’s aggressive entry into the debit card space. AFS Vanguard stands ready to process Discover debit card payments, please contact your processor to ensure your account has the Discover capability turned on.
Dear AFS Vanguard customer, At AFS, we have always been inspired by the spirit of the consumer finance industry to serve the community. In these unprecedented times, we are certain we would tide the storm and come back stronger. First, our prayers are with anyone infected by COVID-19; we wish speedy recovery to you and
Please ensure to call our national toll free line 844-255-9877 or service@afshq.com for the fastest response. If contacting us after hours, we will reach out first thing next day.
Apparently with the booming economy credit scores are now becoming widely used. We have just received notice from TransUnion representatives that if your company wishes to switch from Hard inquiries to Soft inquiries, a new subscriber code needs to be established, and such subscriber code entered into your AFS Vanguard options screen. We do not
All AFS Vanguard systems operating in NC will begin assessing the new $30 NSF Fee automatically effective October 16, 2019. Contracts executed before this date will continue to assess the previous $25 charge. All NC workstations are set to autoupdate to AFS Vanguard b147-84, if you have a workstation not properly configured for autoupdate, please
Effective April 28, 2019, Repay has moved their production URL to highly improved service provider. Please check with your Repay representative if you experience any outages.
If your organization is fingerprinting customers, please ensure employees are being fingerprinted as well to prevent employees from using their fingerprints on fake customers.