AFS Vanguard service fee after merging offices

The service team at AFS Ltd. continues to work 6 days a week to promptly service your most urgent needs. We thank you for your continued business and understand the need to merge offices in these uncertain times. Please remember the monthly service fee will be adjusted to the final Ledger balance of the receiving office.

AFS Vanguard weekend service reminder

Just a friendly reminder that our weekend service hours are 8:30am to 2:30pm Saturdays, on a reduced staff basis. . We will quickly address urgent or critical issues, examples:   1. Issues opening for business. 2. Issues related to end of day (EOD). 3. Issues related to unable to service your loan customers. 4. System

Discover Card Debit Payments

If your store is looking to improve collection flow, we have become aware of Discover’s aggressive entry into the debit card space. AFS Vanguard stands ready to process Discover debit card payments, please contact your processor to ensure your account has the Discover capability turned on.

AFS Vanguard and COVID-19

Dear AFS Vanguard customer, At AFS, we have always been inspired by the spirit of the consumer finance industry to serve the community. In these unprecedented times, we are certain we would tide the storm and come back stronger. First, our prayers are with anyone infected by COVID-19; we wish speedy recovery to you and

Transunion Soft Inquiries

Apparently with the booming economy credit scores are now becoming widely used. We have just received notice from TransUnion representatives that if your company wishes to switch from Hard inquiries to Soft inquiries, a new subscriber code needs to be established, and such subscriber code entered into your AFS Vanguard options screen. We do not